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DoorDash CEO: Customer Obsession, Surviving Startup Death & Creating A New Market

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In this episode of How To Build The Future, Garry sits down with Tony Xu, Co-founder and CEO of DoorDash, to discuss their origin story, how the company survived several near death experiences, and what it takes to transform an entire industry.

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Chapters (Powered by https://bit.ly/chapterme-yc) - 00:00 - Intro 02:45 - How they landed on the idea of DoorDash 05:16 - Doing things that don't scale 07:08 - Figuring out what matters in the early days 09:01 - Answering the biggest questions about demand 10:30 - Demographics of the Dashers 12:03 - DoorDash almost goes out of business (the first time) 14:00 - DoorDash almost dies a second time 16:00 - All you need is one investor to say yes 17:00 - Price war 21:34 - Scaling up 24:32 - The ups and downs of the COVID era 28:00 - Long-term vision 30:00 - Advice for founders today